Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your wallet secure. This policy walks through what we gather, why we gather it, and how you control it.

Account securityPayment processingContact preferencesData requestsRegional compliance
a1bd How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

Questions about what we collect, how long we keep it, or how to request a copy? Use any of these paths to connect with our privacy team. We aim to respond within two business days.

Team online

Live chat

Open the chat widget in the bottom corner of any lobby page and type your privacy question. Our agents handle data requests and walk you through the steps to access or delete your information.

Email

Send your request to our support address. Include your registered mobile number or email so we can verify your account and process your request securely without exposing details to the wrong person.

Account settings

Log in, tap your profile icon, then visit Privacy Centre to review what data we hold, download a copy in JSON format, or submit a deletion request that our team will action within seven days.

DATA PRACTICES

How We Protect and Manage Information

We built a1bd around straightforward data handling. You see exactly what we collect when you register, and you control how we use it. Here is how we approach each piece of the privacy picture.

Collection scope We gather mobile number, email, payment wallet identifiers for bKash, Nagad or Rocket, and device type. That covers account creation, deposit verification, withdrawal processing and login security. We do not ask for ID documents unless a withdrawal triggers manual review.
Cookie use Session cookies keep you logged in and remember your language and currency preferences. Analytics cookies measure which lobby sections get the most traffic so we can improve layout. You can block analytics cookies in your browser without losing access to the account.
Third-party sharing We pass payment identifiers to bKash, Nagad and Rocket processors to clear deposits and withdrawals. We share session data with game studios so your spin history syncs correctly. We do not sell contact lists or browsing patterns to advertisers or affiliates.
Retention and deletion Active accounts and their transaction logs stay on file as long as you use the platform. If you request deletion, we remove personal identifiers within seven days and archive transaction records for the period required by regional financial rules, then purge those too.

Privacy Policy FAQ

We collect your mobile number, email address, payment wallet identifiers for bKash, Nagad or Rocket, and basic device details. That covers account verification, deposit processing, withdrawal clearing and login security without asking for ID upfront.

We share payment identifiers with bKash, Nagad and Rocket processors to clear transactions, and session data with game studios so your history syncs. We do not sell your contact details or browsing patterns to advertisers or marketing platforms.

Active accounts and transaction logs stay on file while you use the platform. If you request deletion, we remove personal identifiers in seven days and archive financial records for the period regional rules require, then delete those archives too.

Yes. Log in, open your profile menu, visit Privacy Centre and click Download My Data. We generate a JSON file with your account details, transaction history and session logs, ready within a few minutes.

Visit Privacy Centre in your account settings and submit a deletion request, or email our support team. We remove personal identifiers within seven days and keep only the transaction archive required by financial regulation, then purge that later.

We use session cookies to keep you logged in and analytics cookies to measure lobby traffic. You can block analytics cookies in your browser settings without losing account access; session cookies are required for login to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.